Business and People Management Test

each of the followers are examples of downward communication flows except managers pointing out problems that need financial aid employees completing attitude surveys managers telling employees to work more quickly managers making known employees of procedures managers assigning goals 2 points straits 2 are indicators of a fast(a) organizational culture. Widely shared values Completely horizontal organizational charts Weak managers N pointerly defined roles movement 3 1 .Consequences of sift can surface as physiological behavioral psychological on the whole of the above none of the above interrogative 4 symptoms. 1 . All of the succeeding(a) are characteristics of the organic model except employee empowerment arrow spans of control cross-functional teams cross-hierarchical teams flatness enquiry 5 1 . A graft manager who organizes the plant by separating engineering, accounting, manufacturing, personnel, and purchasing into departments is practicing differentiations. R educe functional geographic graphic target customer fountainhead 6 1 . The tralatitious view of strife is the belief that conflict is neutral necessary situational-dependent instinctive harmful Question 7 1 . According to the Ohio State studies, the end to which a leaders behavior is erected toward getting the Job done is called minimization favor path-goal initiating structure Question 8 1 . Which tactic for overcoming resistance to miscellanea basically assumes that the source of resistance lies in misinformation? Caching and advancement education and communication occupation and manipulation dressing and development facilitation and support Question 9 1 . The approach to paygrade that uses feedback from those who have daily contact with an employee (everyone from call box personnel to customers to bosses to peers) is termed 360-degree evaluation radical incidents M BAA BARS Question 10 1. Research indicates that poor of interpersonal conflict. Communication motivation tr aining hygiene leadership Question 11 is probably the most a colossal deal cited source 1 .Honesty is absolutely essential to leadership. True False Question 12 1 . Which one of the following is not one of the primary ways to group Jobs? Process personality customer function Question 13 1 . Angelina feels that her cubicle neighbor talks too loudly on the phone, but in other ways she is a great neighbor. Angelina gets annoyed every time her neighbors phone inns, but she has decided its merely not worth the trouble to talk to her neighbor. Angelicas conflict intention is called resisting competing avoiding collaborating flexible Question 14 1 .Legitimate power is based on controlling rewards expert knowledge interpersonal trust structural position wish and admiration Question 15 1 . The step in the exploit research process where information is gathered about prognosis evaluation diagnosis feedback action Question 16 1 . The text implies that the character of leader likely to have the most profound effect on his or her followers is the reenactments educational transformational transactional actuarial Question 17 leader. 1 .Transformational leadership is built on reach of transactional leadership. Question 18 1. A leader high in initiating structure would do which of the following? point group members to particular tasks seek consensus empower employees to make their own decisions video display laissez-fairer type of leadership Question 19 1 . All of the following are factors that serve to sustain organizational cultures except colonization top management selection frugality orientation Question 20 1 .Diversity training programs are generally intended to provide a fomite for socializing otherwise unmanageable employees balancing work/life conflicts change magnitude awareness and examining stereotypes eliminating group learning Question 21 1. The unstructured interview is typically biased often only modestly related to future Job performance usually made up of random questions Question 22 1 . Who developed a three-step model for change that include unfreezing, movement, and refreezing? David McClellan John Cotter Lawrence Summers Douglas Usurer Kurt Lenin Question 23 .Electronic mail is the pattern method for conveying messages that might evoke emotional responses. True Question 24 1 . When a manager is evaluated on the degree to which he or she has a good attitude, the evaluation criterion being apply is behaviors. True Question 25 1 . According to the Ohio State studies, the outcome to which a leader is likely to have job relationships characterized by mutual trust and respect for his/her employees is consensus-building matrix LAP Question 26 conflict hinders group performance. Formal Functional Reactive Informal Dysfunctional